Privacy Policy

In complaince of “Transparencia de la Secretaría Anticorrupción y Buen Gobierno” of the United States of Mexico.

Oasis hostel, located at Luis Donaldo Colosio 222 Col. Benito Juarez Puerto Vallarta Jalisc, is responsible for collecting your personal data, the use given to it, and its protection.

1. What data do we collect?
For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly; when you visit our website or use our online services. The data we collect are: Full name, Nationality, sex, Contact telephone number, and Email address.

Additionally, for security purposes, video recordings are captured by our video surveillance cameras located in common areas of the hostel.

2. For what purposes do we use your data?
The personal data we collect will be used for the following purposes, which are necessary for the requested service:
• Provide the required services and products.
• Notify about new services or products related to those already contracted.
• Attend to complaints and clarifications.
• Security and Surveillance: Ensure the safety, security, and well-being of all guests, visitors, and staff within the common areas of the premises.

Note on Financial Data: Oasis hostel does not directly collect, store, or process credit card or financial data. All reservations and payment transactions are handled externally through Booking.com or other Online Travel Agencies (OTAs), which operate under their own privacy policies.

3. ARCO Rights (Access, Rectification, Cancellation, and Opposition)

You have the right to know what personal data we have about you, what we use it for, and the conditions of its use (Access). Likewise, it is your right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used in accordance with the principles, duties, and obligations provided for in the regulations (Cancellation); as well as to object to the use of your personal data for specific purposes (Opposition).

To exercise any of the ARCO rights, you must submit the respective request via email to: info@oasishostel.com.

4. Changes to the privacy policy
This privacy notice may undergo modifications, changes, or updates derived from new legal requirements or our own needs. We commit to keeping you informed about any changes this privacy notice may undergo through our website: www.oasishostel.com.

Date of last update: 22/09/2026